ICT Helpdesk Analyst, Tom, passes Business Processes Exam.

ICT Helpdesk Analyst, Tom, passes Business Processes Exam

12th Apr 2019

More great news for The One Point this week!

We have just received word that ICT Helpdesk Analyst, Tom Buckfield, has passed his most recent Business Processes course exam with flying colours.

The course which ended in an exam covered 'Business Processes', teaching Tom a range of things from managing services to how service providers maintain a high level of service and availability.

Tom passed this course as he works towards a Level 3 Advanced Infrastructure Technician award with Baltic Training.

Tom scored a fantastic 95% on the exam, proving his hard work and dedication to learning.

Congratulations Tom from everyone at The One Point!🎉


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