Microsoft 365 and Microsoft Teams help people connect with each other, ensuring successful communication and collaboration. These tools have not only proved critical during the COVID-19 pandemic, but are supporting remote and hybrid working going forwards, as well as establishing more flexible approaches to stay in touch with customers.
Productivity Category Manager at Virgin Media O2, Lewis Taylor gives us five ways Microsoft 365 can help bring your teams together to deliver:
- One platform for all your comms
- Virtual meetings to share stuff quickly and easily
- Live events to reach more customers
- Easy access to your documents
- The benefits of the cloud and the latest version
1.One platform for all your communications
Microsoft Teams is a communications platform, bringing video calls, audio calls, chat and messaging into one solution. Calls and messaging can be one-to-one or involve a whole team. A benefit of group messaging is that it’s a place for the team to share ideas or updates with everyone, and you could have specific groups for projects, or even as a more informal place to socialise a little.
Because Microsoft Teams brings everything into one place, you don’t have to implement multiple solutions and can therefore reduce costs. It’s also both convenient and efficient for your employees. No need for multiple apps or windows open. Just one solution, working consistently across your PC, laptop and your mobile.
Extra features add value, such as being able to refer back to historical messages or producing automated transcripts of calls. And because everything is cloud-based, it’s always there to access.
2. Virtual meetings
Microsoft Teams has become the platform of choice to run internal virtual meetings for thousands of businesses, but also external meetings with customers and suppliers.
It’s hard to replicate the power of an in-person meeting, but Microsoft Teams includes a range of special features that provide a richer experience, saving you time and driving a successful meeting. These features include the ability to share your screen, use virtual whiteboards and access documents. Recording meetings and automatic transcripts also allow for those who were unable to attend to catch-up.
And virtual meetings are set to become more sophisticated. Microsoft 365 and Microsoft Teams will be at the forefront of future developments. Support for 3D avatars within Teams has already been announced. We can expect more elements of virtual reality (VR) to be brought into the meeting experience.
3. Live events
Live events within Teams are opening up new possibilities for businesses. Involve employees or customers. Or both. Run a small, targeted event that lasts half an hour. Or have an all-day virtual conference for 1000 people. All of this can be run through Microsoft Teams, with options varying across licenses. Previously the ability to run online events was expensive and required significant planning; Teams makes it possible and allows you to build your brand, promote your product and engage your employees.
For attendees, you can also provide ways for them to ask questions via the chat function or get feedback or responses to make the sessions even more interactive. Conveniently you can also record your event and offer the recording on-demand, either for those who weren’t able to make it or want to experience it again.
4. Access and collaborate on documents
Microsoft 365 offers access to cloud storage for your documents, both through OneDrive and SharePoint. Both are integrated with Microsoft Teams, meaning you can share documents across your team, or to participants on a call. This is super-useful if you want to discuss a document’s content in a meeting. And then if you or your team want to access it at a later date it can still be found.
It also means that two or more members of your team can be simultaneously updating the same Word document or Excel spreadsheet. Or reviewing the changes made by another team member.
5. The benefits of the cloud and the latest versions
One of the advantages of Microsoft 365 and Teams is that they leverage the convenience of the cloud. Your documents are always available and backed-up, across all devices, providing convenience, peace of mind and supporting business continuity. Microsoft 365 is also a highly secure environment, with multiple features to keep your data safe.
It’s also highly cost-effective, lowering the barrier for small and medium-sized businesses to access industry-leading tools. And because the tools are constantly and automatically upgraded, they are both easy to manage and new features are regularly added.
Liz Leigh-Bowler, M365 Product Management Lead from Microsoft adds, “SMB’s have always been ahead of the game in reshaping work around individual roles, preferences and personal lives. Microsoft 365 and Teams are helping SMB’s enhance this employee experience in the new hybrid workplace, offering a flexible and more personalised workplace experience which goes a long way toward bringing teams together and enabling people to do their best work.”
Learn more about unifying your business data and your team. Contact a helpful member of The One Point Team. Call us on 01482 420150