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Free ransomware advice from The One Point

Posted on May 15, 2017.

The One Point can help customers and non-customers affected by WannaCry or similar ransomware.

The One Point is offering free advice to customers and non-customers affected by the WannaCry ransomware attack or organisations concerned about this continued threat.


The WannaCry ransomware attack struck on Friday afternoon, this has been a global cybercrime attack. WannaCry has infected hundreds of thousands of computers around the world in 150 countries so far impacting the NHS most seriously.

This attack causes files to be encrypted on the victim's computer. After this, they are unable to access those files again unless they pay a ransom to the cyber attacks criminals with no guaranteed the amount requested will allow them access to files that may be considered irreplaceable.

For maximum protection against future attacks, our senior IT engineers say that there are several steps you can take for yourself and your business.

Use an operating system that is supported with security updates:

Far too many computers in hospitals and schools are still running Windows XP.  Microsoft ceased to support this OS in 2014 and the government have warned NHS trusts to move away from Windows XP as quickly as possible.

Ensure you have a full regular data backup:

This applies for both your client PC and your server. Regular backups can minimise the loss of vital data if this data was ever to become encrypted.

Use a premium brand antivirus and update regularly:

Antivirus program providers are continuously updating their software to fight against known viruses. Even the best antivirus is only as secure as its latest update.

Always thoroughly check email before opening an attachment:

Emails containing ransomware are designed to deceive users into believing they are from legitimate companies or banks and are designed to make the recipient believe they must act urgently in response to the email.

A few telltale signs of a suspicious looking email include:

  • The display name may look legitimate but the sender email may be unexpected.

  • Will often request you click on a link to resolve or download an attachment.

  • Will often ask you to give up personal information.

  • The email often does not address the customer by name.

    (Dear Valued customer)

  • It may have an urgent and threatening subject line.

    (Your account has been suspended)

  • There may be a lack of contact details in the signature normally associated with a legitimate customer.

  • Will often contain mistakes with spelling and grammar.

The Golder Rule:

If in doubt do not open it – please feel free to forward a screen grab to us and we will evaluate this for you free of charge.

FREE AUDIT:Would you like to receive a free security audit.  Please email should you wish to take this free offer up.

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