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Our IT Support apprentice Lewis Cook is awarded distinction

Posted on Nov 29, 2016.

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Our IT Support apprentice Lewis Cook has today received a distinction awarded for completing a module in Principles of ICT Systems and Data Security.

Lewis Cook

This module will count towards achieving an MCSA level 3 program, a Microsoft certification. To be completed with our apprenticeship and training partner Baltic.

During his time as an apprentice at The One Point, Lewis has had the opportunity to get hands-on experience working with real-world challenges brought to us by our customers. A big part of this opportunity is a chance to gain a qualification as he supports our customers answering calls and responding to tickets on our helpdesk, in doing so he has encountered a wide range of challenges.

Drew Skinner has been Involved with Lewis’s training and support, Drew said, “Lewis has worked hard, the whole team is proud of him and think he’s a great asset to the team".

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