Our IT Support apprentice Lewis Cook has today received a distinction awarded for completing a module in Principles of ICT Systems and Data Security.
This module will count towards achieving an MCSA level 3 program, a Microsoft certification. To be completed with our apprenticeship and training partner Baltic.
During his time as an apprentice at The One Point, Lewis has had the opportunity to get hands-on experience working with real-world challenges brought to us by our customers. A big part of this opportunity is a chance to gain a qualification as he supports our customers answering calls and responding to tickets on our helpdesk, in doing so he has encountered a wide range of challenges.
Drew Skinner has been Involved with Lewis’s training and support, Drew said, “Lewis has worked hard, the whole team is proud of him and think he’s a great asset to the team".