Ticketing Systems

Ticketing Systems

Our bespoke Ticket Systems allow you to keep control of issue logs, lists and activities. Our systems keep all parties up to date leading to enhanced customer service.


Improve Customer Service, Maintain and Control Issue Logs, Examine Trends, Keep Your Customers Up To Date, Make It Easier To Log Faults, Meet and Beat SLA's

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Improve Customer Service, Maintain and Control Issue Logs, Examine Trends, Keep Your Customers Up To Date, Make It Easier To Log Faults and Meet and Beat SLA's with a Ticketing System from The One Point. Each process can be mapped against your existing business processes.

Our system is hosted and is available via any OS platform.

Tickets Overview At a Glance

Ticket Details

Create a Ticket

Record Ticket Responses

Ticket Updates

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