About Us.
The One Point is an industry leading and award-winning managed technology provider, giving organisations of all sizes – across all sectors – a Single Point Of Contact (SPOC) for all of their technology needs.
About Us
The One Point is an industry leading and award-winning managed technology provider, giving organisations of all sizes – across all sectors – a Single Point Of Contact (SPOC) for all of their technology needs.
Industry Awards & Accreditations
Our award-winning team adheres to best practice and we are proud to retain our accreditations year after year.
What our customers say
Our software systems automatically monitors how satisfied our customers are feeling. Below are some actual feedback examples from our users.
Meet the team
We are very proud of the people that make The One Point a great place to work - meet some of the team below.
Join the team
Be part of our journey. We are always on the lookout for exceptional new recruits to join our team and help drive our next phase of growth.
Why work with us
One Single Point Of Contact (SPOC) for all your managed IT, Telecoms, Mobile and Digital Services
Forget the frustration of having multiple providers of technology at your business and have just one point of contact along with a dedicated team to meet all of your needs and bring greater efficiency to your business. Bespoke solutions dedicated to ensuring the most efficient running of your business.
Dedicated support 24 hours a day, 365 days a year
No matter what time the technology problem and no matter what the issue, our award-winning customer service, technical support and engineering teams provide full network management to remote backup and disaster recovery.
Benefit from the latest industry advances, knowledge and advice
We continually invest in training our teams and securing industry leading accreditations to ensure we are experts in what we do, providing our customers with very best service levels and advice, delivering all the services of an internal IT department at a fraction of the cost, and with a far greater depth of knowledge and current thinking.
We’re accredited by the biggest names in technology
Microsoft, Apple, Sage, Dell, IBM, 02, BT, KCOM, NEC, and Ofcom are all amongst the leading technology companies and organisations to have accredited our work as suppliers, giving our customers the assurance that our services meet the highest of standards.
Our Values
Helpful
At The One Point we take great pride in our extraordinary level of customer service and satisfaction. We are always prepared to go the extra mile for every customer to save them money, time and become more profitable through technology. Our priority is always to delight customers with our expertise and our passion.
Responsive
We know a speedy response to each and every technical issue – no matter how big or small - is key to our customers. As such we pride ourselves on our response times – getting the job done with an average response time under 1 hour. Our Technical Support Desk is manned 24 hours by a team of qualified, full-time employees, whilst our mobile field engineers are equipped to attend your premises.
Trusted
The One Point is trusted as accredited partners by the biggest names in IT Services & Support, Voice & Data Communications and Digital Services. These include Microsoft, Sage, Dell, IBM, 02, BT, KCOM, NEC, Ofcom. We are an approved supplier to the NHS and in the top 5% of Microsoft Partners in the UK for IT.
Let us remove your day to day troubles to let you focus on business
Our experts can provide a free audit of your IT, Telecoms, Mobile and Digital needs and offer solutions to help improve your performance – call 01482 420150