At The One Point we take great pride in our extraordinary level of customer service and satisfaction. We are always prepared to go the extra mile for every customer to save them money, time and become more profitable through technology. Our priority is always to delight customers with our expertise and our passion.
We know a speedy response to each and every technical issue – no matter how big or small - is key to our customers. As such we pride ourselves on our response times – getting the job done with an average response time under 1 hour. Our Technical Support Desk is manned 24 hours by a team of qualified, full-time employees, whilst our mobile field engineers are equipped to attend your premises.
The One Point is trusted as accredited partners by the biggest names in IT Services & Support, Voice & Data Communications and Digital Services. These include Microsoft, Sage, Dell, IBM, 02, BT, KCOM, NEC, Ofcom. We are an approved supplier to the NHS and in the top 5% of Microsoft Partners in the UK for IT.
Why Work With Us?
One Single Point of Contact (SPOC) for all your managed IT, Telecoms, Mobile and Digital Services.
Forget the frustration of having multiple providers of technology at your business and have just one single point of contact along with a dedicated team to meet all of your needs and bring greater efficiency to your business. Bespoke solutions dedicated to ensuring the most efficient running of your organisation.
Dedicated support 24 hours a day, 365 days a year
No matter what time the technology problem and no matter what the issue, our award-winning customer service, technical support and engineering teams provide full network management to remote backup and disaster recovery.
Benefit from the latest industry advances, knowledge and advice
We continually invest in training our teams and securing industry leading accreditations to ensure we are experts in what we do, providing our customers with very best service levels and advice, delivering all the services of an internal IT department at a fraction of the cost, and with a far greater depth of knowledge and current thinking.
We’re accredited by the biggest names in technology
Microsoft, Apple, Sage, Dell, IBM, 02, BT, KCOM, NEC, and Ofcom are all amongst the leading technology companies and organisations to have accredited our work as suppliers, giving our customers the assurance that our services meet the highest of standards.
What our customers say about us
After a period of significant growth, Hugh Rice needed to make sense of all its IT and Technology. The One Point helped us review this and build a long term strategy.
The CCG's choose The One Point as they provide value for money and a face to face support service that makes a significant difference.
The Swift Group has dealt with The One Point since 2008. I would recommend them to anyone.
We have worked with The One Point since 2009. We have always found them to be friendly, knowledgeable and professional.
Paragon Data Services
Want a free audit of your technology needs?
Call us today for a free audit of your IT, telecoms, mobile and digital needs – our team can’t wait to help make life easier for you – call 01482 420150