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VoIP

Hosted VoIP with Teams and Webex.
Fully scalable from single users to multi-site call centre solutions.

Accreditations
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Microsoft Teams Integration

Ditch your desk phone! Use Microsoft Teams to make and recieve calls from your laptop.

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Cisco Webex Integration

Enable remote working and closer collaboration with Cisco Webex, Spaces and Meetings.

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Advanced Call Centres

Industry-leading Call Centre features including Queues, Prioritisation and On-Hold Music.

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Custom Auto Attendants

Effectively and automatically route and manage your inbound customer calls.

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Secure Call Recordings

Record your calls for training and monitoring purposes and to comply with Ofcom regulations.

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Centralised Reporting

Gain insights with Heatmaps, Agent Activity Reports, Call Centre Summaries and more.

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Cloud Hosted Infrastructure

No on-site equipment is required and our cloud data centres guarantee high-availability.

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Developer Friendly

Our Digital Services team can help you integrate with your CRM or other 3rd party software.

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Flexible Features

Easily customisable and scalable so that the system can grow with your business needs.

Frequently Asked Questions

What happens if my internet goes off?

There are a number of backup options that can be configured for disaster recovery.

Do I get a choice of a handset?

Yes, there a multiple options depending on your requirements.

Can it run on my mobile?

Yes, there are mobile and tablet apps available for Android and iOS.

Can I plug my phone into my router wherever I am in the world and it will still work?

Yes, this is a totally hosted system that can work anywhere in the world.

How easy is it to add new/additional users?

As simple as sending an email, the system can grow with the needs of your business.

Get in Touch

Talk to us

Get in touch with our team today to discuss your needs and get a quote.

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"I would recommend them to anyone"

Jim Bolton, Project Manager, Swift Group

"Responded at pace and with great expertise"

Andy Barber, Chef Executive, Smile Foundation

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