In recognition of his commitment to maintaining the core values of The One Point, ICT Helpdesk Analyst Lewis Cook has received our Value Ambassador award.
Since joining The One Point Team at apprentice level in 2016 Lewis has become a popular member of our team and developed into a true role model. Lewis has continuously maintained the highest level of standards The One Point strives to meet as well as assisting new apprentices to excel in their role.
Lewis collected his award during The One Point AGM presented by The One Point Managing Director Martin Lauer.
The One Point Values
We Are Helpful - At The One Point we take great pride in our extraordinary level of customer service and satisfaction. We are always prepared to go the extra mile for every customer to save them money, time and become more profitable through technology. Our priority is always to delight customers with our expertise and our passion.
We Are Responsive - We know a speedy response to each and every technical issue – no matter how big or small - is key to our customers. As such we pride ourselves on our response times – getting the job done with an average response time under 1 hour. Our Technical Support Desk is manned 24 hours by a team of qualified, full-time employees, whilst our mobile field engineers are equipped to attend your premises.
We Are Trusted - The One Point is trusted as accredited partners by the biggest names in IT Services & Support, Voice & Data Communications and Digital Services. These include Microsoft, Sage, Dell, IBM, 02, BT, KCOM, NEC, Ofcom. We are an approved supplier to the NHS and in the top 5% of Microsoft Partners in the UK for IT.