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Mobile Device Management (MDM) is security software that enables IT departments to implement policies to secure, monitor, and manage end-user mobile devices. This not only includes smartphones, but can extend to tablets, laptops, and even IoT (Internet of Things) devices.
MDM helps ensure the security of a corporate network while allowing users to use their own devices and work more efficiently.
The combination of mobile technology and sensitive data is troubling for security experts, especially where "bring your own device" (BYOD) policies are involved. But the stakes are even higher in healthcare, where a data breach (or even careless data management) can constitute a HIPAA violation.
Protect devices from unauthorized access by enforcing lock screen passcodes, installing mobile malware detection software, and setting up device-level encryption. Many solutions also offer built-in messaging platforms so users can send secure messages (to colleagues and patients) and without risking over-the-air interception.
In the event that a device containing PHI is lost or stolen, you can erase the data or lock the device until it is found. Some systems may give you the option to erase only clinical data, rather than wipe the whole device.
If an outside app is tainted by malicious code, it can siphon data from other apps on the device, which (again) jeopardizes patient data. Application control lets you decide which apps to permit and which to blacklist or disable. In addition, you can use "containerization" to partition an area of each device for dedicated work-use; that way, untrusted third-party apps are kept separate from, say, your EHR mobile app.
Finally, MDM reporting tools give you real-time visibility into your organization's mobile environment, including device status, user information, log-in attempts, and compliance with password policies.
It is Cloud-based, so customers can go online and manage all their mobile devices from virtually anywhere.
Add, remove and set up devices in fleets or one at a time.
Synchronise your email, calendar and contact platforms.
Control Wi-Fi settings and software updates.
Encyrpt devices to protect business data. This mean MDM protected phones are phones that are great for business.
Blacklist or whitelist specific apps on devices.
Find, lock and wipe lost phones and tablets.
Report on data usage and plan for future use.
Separate corporate data from other activity on your devices.
Prevent data leaks with secure container policies.
Detects and fixes mobile malware on iOS and Android devices.