Digital transformation: Still a major challenge for businesses

Three years on since the UK Government issued its ‘COVID 19 stay at home’ mandate UK businesses are still trying to recover from the economic impacts of the pandemic.

And now according to research commissioned by Virgin Media O2 Business it clearly shows that nearly a fifth of businesses are still held back by limited digital skills or employee resistance to new tech. This research also found that rising costs due to inflation and energy costs are causing the most concern in 2023, followed by the ongoing digital skills shortage and recruitment.

Why businesses must consider the value of investing in tech

It’s clear that investing in tech is valuable for businesses looking to bounce back from this difficult time.
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The study revealed that more than half (55%) of businesses surveyed reported an increase in their use of IT over the past three years, with almost two thirds (64%) noting an increased reliance on partners with IT expertise. This demonstrates how vital technology has become during this period, with many companies having to pivot their operations towards digital solutions where possible. With more businesses now adopting digital solutions and relying on technology-savvy partners, it’s clear that investing in tech is one way to help your business thrive after a challenging period like this one.

When it comes to embracing new technologies, it’s important for organisations to invest not only in hardware and software but also in developing their employees’ digital skillset. Unfortunately, despite an increased focus on remote working over the past three years, many companies are still struggling with both employee resistance towards new technology as well as a lack of skills amongst staff members when it comes to using modern tools effectively. This further highlights just how essential it is for companies to invest not only in quality suppot, hardware and software but also in upskilling their employees if they want to remain competitive during these times of rapid technological change.

It can also be helpful to work with an IT Partner to ensure your business can be supported  with the most up-to-date technology infrastructure. An IT Partner can help provide companies not only with quality hardware and software, but also with rapid assistance should any technical issues arise. By partnering up, your business will have an edge over competitors who may still be relying on outdated break fix technology solutions.

In troubled economic time the value of Fixed Price, Unlimited, All-Inclusive upport cannot be understated especially for businesses that need predictable IT costs yet depend on their IT and communication systems.

Furthermore, given the importance of cyber security when dealing with sensitive customer data such as payment information or personal details; organisations should also consider investing in security training programmes so that their staff can better protect themselves against any malicious actors out there who may be targeting them online.

In summary, investing in tech is absolutely essential for businesses looking to recover from the economic impacts of COVID 19 over the past three years – whether this means purchasing new hardware or software or simply dedicating time and resources towards developing employees’ digital skillset via online courses or virtual conferences etc.. Doing so will ensure your organisation stays competitive during these rapidly changing times and can better protect itself against any malicious actors out there who may be targeting them online. Investing in tech today will pay dividends tomorrow – so make sure your business isn't left behind!

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